If you purchase one of our products, after your payment has cleared you will receive an email with the purchase code to activate the software. Once this information is emailed to you, no refunds will be given. We have this policy since it would be impossible for you to return your registered version of our software.

During your trial period, you may request support for installation or configuration by email or on our discussion forum. We strongly recommend that all customers download, install, and test the trial version of any product prior to purchase.